Once you have placed your order we will aim to ship your product between 1-2 business days. If we cannot ship between this time, we will email you to let you know a rough estimate. All orders (except for express delivery) will be shipped Royal Mail 2nd class.
If you are not satisfied with your product, email us and talk to us. We will fully refund any unused product prior to 14 days of purchase. Just send it back to us. If you have used a product and are still not satisfied we may be able to offer an alternative. We do not refund items after 14 days of purchase. When contacting us please provide proof of purchase. Please contact with any queries or problems that you may have.